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Our Policies

COMMUNICATION
One of the main forms of communication at the studio is through digital media. (Email, Facebook, epaallstars.com, Instagram) Using these resources we are able to communicate on a more regular basis quickly.

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  • Email – Please check with the front desk to make sure you have a valid email on in our system. Multiple emails may be stored in the system if you would like. (parents, grandparents, guardian, etc.) In addition, if you need to communicate with the studio for any reason you may always email us at office@epaallstars.com.

  • Facebook – Like our Facebook page at Facebook.com/epaallstars

  • Instagram – View our photos and videos by following @empirepremieracademy

  • Website – Find the Class Schedules and Calendars on www.epaallstars.com

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ATTENDANCE
Regular attendance is essential to ensure maximum progress for each student as well as the performance of each class. If your child will be missing a class, we do ask that you report the absence.

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If you miss a class due to vacation, illness, etc. you can attend a make-up class. You must arrange this with the front desk prior to the day of the class. We do not offer any refunds for missed classes.

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STUDIO CLOSINGS/INCLEMENT WEATHER
Empire Premier Academy will be closed during the following Holidays/Breaks. Please check the calendar for exact dates.

  • Labor Day

  • Halloween

  • Thanksgiving Break

  • Holiday Break

  • Spring Break

  • Memorial Day

Inclement Weather – During inclement weather, all classes will be determined by 4pm each day. Please check Facebook, epaallstars.com and/or your email for any closing notices. 

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CLASSROOM ETIQUETTE

  • No eating or chewing gum in studios or tumbling areas.

  • Only water may be permitted in the studios and tumbling areas.

  • No cell phones are permitted in the studios and tumbling areas at any time. If they are in a bag they must be on silent.

  • Parents and friends are not allowed in studios and tumbling areas while class is in session.

  • Absolutely no running is permitted in the studio or lobby.

  • Athletes are required to clean up any garbage/mess made at the end of each class.

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GENERAL STUDIO RULES

  • All siblings must be accompanied by an adult at all times.

  • Empire Premier Academy is not responsible for any items left unattended.

  • Children are to remain inside the building while waiting to be picked up.

  • Please make an effort to be prompt! We cannot be responsible for your child after class.  Excessive tardiness picking up your child will result in additional fees.

  • Please pick up after yourselves and be careful with food and drink.

  • Our staff is always available during office hours to answer any questions you might have. If you need to speak with your child’s teacher and/or coach, please call to set up an appointment as we rarely have time between classes.

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